RSS Feed
Latest Updates
Jul
2
Quarter 2 QE Release [ISSUE RESOLVED]
Posted by Danny Curtis on 02 Jul 15 02:29 pm

The issue identified earlier today affecting QEND 1-2-3 Step processing was corrected, tested, and has been included with the now available 2015.2.5661.

Thank you for your patience, and have a great QEND and 4th of July Holiday!

 

Regards,

Your Execupay Development Team

 


 

Hello,

We have found an issue with the QE update and have removed it from the Support site downloads.

The issue appears to be limited to QEND 1-2-3 processing so there is no need to roll back for payroll processing purposes.

We hope to have a new update ready to post very soon.

Regards,

Execupay Support


Read more »



Jul
1
Quarter 2 QE Release
Posted by Danny Curtis on 01 Jul 15 05:22 pm

Hello,

The Q2 Quarter End Update and Release notes are now available in the Download Center. We will be updating Execupay Hosted offices beginning this evening.

As a reminder, please be sure to follow the "Special Printer Installation" instructions after updating (also posted in the Download Center).

Regards,

Execupay Support


Read more »



Jun
23
Execupay Hosted E-mail Issues [RESOLVED]
Posted by Danny Curtis on 23 Jun 15 04:01 pm

We apologize. We are continuing to experience problems with Execupay Hosted Paperless Payroll delivery.

We are gathering more details and will post another news update very soon.

Regards,

Execupay Support


Read more »



Jun
23
Execupay Hosted E-mail Issues [RESOLVED]
Posted by Danny Curtis on 23 Jun 15 02:42 pm

Hello,

We are currently experiencing problems with Execupay Hosted J-Mail delivery (Paperless Payrolls).

We have identified the problem and must restart our Mail server in order to fully restore services. This should take no more than 10 minutes.

Sorry for the inconvenience.

Regards,

Execupay Support


Read more »



Jun
18
Execupay Network Issues 6/18/2015
Posted by Andy Huynh on 18 Jun 15 05:43 pm

Today, Execupay experienced a DDOS (distributed denial-of-service) attack on our network.  It succeeded to cause network instability for the morning hours, until the attack was diagnosed and adjustments were made to block the attack.

You can learn more about a DDOS attack here:  https://en.wikipedia.org/wiki/Denial-of-service_attack

We will continue to make adjustments to our network during the evenings of the next few days to further protect ourselves from this type of attack.  This was the first attack of its kind to Execupay’s network.  We apologize for the connectivity issues and any inconvenience it caused you, please rest assured we are working very hard to ensure we are not interrupted again.

 

Regards,

Gerald

_________________________________________________________________

Gerald Stowers  |  210.366.9511  |  CEO

execupay.com – human capital management services & technology

connecting technology and people


Read more »